Privacy Statement and Policy

Last updated: March 8, 2024

This page details how we, Eraikey Labs Ltd, handle the personal data of users of the Eraikey website and other related websites and applications managed by Eraikey Labs Ltd (collectively referred to as " the Services"). The terms “we”, “us” and “our” in this Data Privacy Notice refer to Eraikey Labs.

We may amend this Privacy Statement in the future. To ensure you are able to remain informed, we will update the date at the top of this page. The Services may contain links to external sites which are not governed by this Privacy Statement. We do not take responsibility for the privacy practices of any third-party websites to which we link.

By accessing one of our Services, where required under applicable privacy laws, you are accepting and consenting to the collection of personal data as defined by this Privacy Statement.

Personal information that we collect includes:

• Identifiers, such as your name, username or similar identifier, title;
• Contact information, such as your postal address and electronic mail address;
• Correspondence, such as information you provide when you correspond with us;
• Financial information, such as tax identification numbers, bank account information;
• Transaction information, such as details about purchases and invoice details;

Where we collect your data

We collect information from you when you:

• request a quote via our Contact form;
• request a call via our Calendly link;
• correspond directly with us through electronic mail, social media or other means of communication;

How we use that information

We process your data to:

• manage our business relationship with you, including:
• to communicate with you and manage your requests in relation to our services, including proposals and invoices.
• to carry out our obligations arising from any contracts entered between you and us, including but not limited to under the Terms of Use;
• To allow you to provide feedback, when you agree to do so.
• comply with applicable legal or regulatory obligations, which includes anti-fraud and anti-money laundering measures.

We do not use automated decision making to make decisions that have legal impact on you or that otherwise significantly affect you. We ensure there is human supervision of every automated processing activity.

Who has access to your personal data

We may transfer your data to the following recipients:

• If we are required to do so by law or legal process;
• To law enforcement authorities or other government officials pursuant to lawful request;
• To protect our property, services, and legal rights;
• To a prospective buyer, in the event of a merger or sale, or other transfer of all or part of our business.

We comply with all applicable data transfer laws to protect data during international transfers.

How long do we keep your data?

We keep your personal data only as long as necessary to perform the contractual obligations for which it was collected, and to comply with legal obligations. We will delete your personal data after the purposes described above cease to apply.

Children

The Services are not designed for or targeted towards children under the age of 18. We do not intentionally collect data relating to children. The Services may only be used by individuals under the age of 18 with the consent of or under the supervision of your parent or legal guardian.

Your data protection rights

These include:

• the right to request access to your personal data.
• the right to request portability of your personal data to permit you to transmit that personal data to other organizations.
• the right to request that we amend data you believe to be incomplete or inaccurate.
• the right to request that we restrict or stop the processing of your personal data, in some limited circumstances.
• the right to request that we delete your personal data, in some limited circumstances.

You can exercise your data protection rights by contacting us at legal@eraikey.com. We will respond to your request within 30 days. For privacy and security reasons, we may have to verify your identity before acting on certain data protection rights, in accordance with applicable law. If you are using an authorized agent to exercise your data protection rights on your behalf, that agent must provide a valid power of attorney, the requester’s valid government issued identification, and the authorized agent’s valid government issued identification.

How can you contact us

If you have any questions about our privacy notice, please contact us by electronic mail at legal@eraikey.com.

California addendum

As defined in California Civil Code § 1798.140, we do not share or sell your personal data.

Please see the "Personal information that we collect" section above for details about what Personal Information we collect, use, and disclose.

Under California Civil Code Section 1789.3, residents of California who access our Services can file complaints with: the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs, in writing at 1625 North Market Blvd., Sacramento, CA 95834, or by telephone at (916) 445-1254 or (800) 952-5210, or by electronic mail at dca@dca.ca.gov.